Job Advert: Anti-Social Behaviour Case Officer

Location: North Anti-Social Behaviour Team, Central Park Police Station, Northampton Road, M40 5BQ
Pay Rate: £19.09 per hour
Contract Duration: Approximately six months

About the Role:
We are seeking an Anti-Social Behaviour (ASB) Case Officer to join our North ASB Team. You will play a vital role in supporting victims of anti-social behaviour by working closely with key partners such as Greater Manchester Police, housing providers, and council departments.

This role focuses on prevention, early intervention, and enforcement. You will confidently deliver informal and formal interventions, take victim statements, instruct solicitors, and represent cases in court. A trauma-informed approach is essential, as is the ability to identify and implement support to prevent further offending.

Key Responsibilities:

• Engage with residents and businesses to address ASB concerns.
• Apply tools and powers under the ASB Crime and Policing Act 2014.
• Enforce legislation through verbal warnings and legal actions.
• Provide excellent communication with victims, witnesses, and professionals.
• Actively listen, show empathy, and respond assertively to community safety issues.

About You:
We are looking for a motivated individual with excellent communication and customer service skills. The ideal candidate will demonstrate:

• Practical knowledge of ASB legislation and enforcement.
• Confidence in delivering decisions and addressing challenges professionally.
• The ability to lead on community safety responses.
• A full UK Driving Licence and willingness to undergo an enhanced DBS check.

Benefits:

• Work in a collaborative and dynamic team.
• Make a meaningful impact in the community.
• Gain experience in statutory enforcement and ASB case management.

How to Apply:
Send your CV and a cover letter outlining your relevant experience and skills to lewis.ashcroft@servicecare.org.uk.