Back to Job Search

Admin Assistant

Job Description

Service Care Solutions are looking for an Admin Assistant to work within the SEND team at North Lincolnshire Council on a contract basis.

Location: Scunthorpe

Job role/Responsibilities:
To provide an efficient and effective clerical and administration support to the Special Educational Needs and Disability (SEND) Team.

  • Provide clerical support for the assessment framework, preparing working papers for the SEND Team.
  • Manage word processing, IT support, and maintain data on the SEN database.
  • Service meetings, including accurate minute-taking, ensuring follow-up actions are assigned appropriately. Minutes may involve confidential and complex matters.
  • Certify receipt of pupil files from other Local Authorities and forward files as necessary.
  • Handle public and agency queries related to SEND, using initiative and escalating as required.
  • Perform clerical tasks such as filing, photocopying, emailing, mail sorting, and maintaining the filing system. Support the SEND Team with diary management and meeting arrangements.
  • Receive, file, and record SEND-related documentation manually and electronically, ensuring SEN processes meet deadlines.
  • Act as the first contact for public queries regarding the EHC needs assessment process, escalating as necessary.
  • Collate and circulate information relevant to EHC assessments, applying initiative and interpretation.
  • Prepare funding notification sheets for Senior Compliance and Performance Officer.
  • Process requisitions, orders, invoices, and payments, reporting irregularities.

Knowledge/Expereince:

  • Experience in using IT and office technology.
  • Experience of Microsoft Office applications including Word and Excel spreadsheets.
  • Good interpersonal skills both written and verbal.
  • Experience of working in an office setting.
  • Ability to prioritise own workload and work to strict deadlines.
  • Good literacy and numeracy skills.
  • Ability to work on own initiative and function effectively as a team member.
  • Understanding of SEN legislation, regulations, and procedures.
  • Understanding of SEN in the school's context.
  • Ability to relate to children/young people and families in a sensitive and professional manner, maintaining confidentiality.
  • Ability to respond flexibly to the changing demands of the team.
  • Practical signposting to parents/professionals regarding issues and concerns.

If you are interested in this role or want further discussion, please contact Lewis O'Donnell either via email: lewis.odonnell@servicecare.org.uk or tel: 01772208962. Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a referral scheme in place of up to £250.