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Accommodation Support Worker

Job Description

Job Description

Service Care Solutions has a new and exciting opportunity which has become available working as Accommodation Support Worker with Rochdale Council

Rochdale Council are currently looking for someone who is happy to work 37 hours per week.

Hours: Full-time, 37 hours per week, flexible 24/7 shift rotation (including early, late, and night shifts)
Employer: Rochdale Borough Council - Strategic Housing Services

About the Role

As an Accommodation Support Worker, you will play a key role in welcoming and supporting individuals and families who require temporary housing. You'll work directly with clients to assess their needs, provide essential support, and guide them toward securing long-term housing solutions. You will also be part of the Safer Homes Scheme, which supports those facing domestic abuse to safely remain in their homes.

Key Responsibilities

  • Client Support: Provide high-quality guidance, housing support, and advice, helping residents manage their needs and become tenancy-ready.
  • Homelessness Prevention: Work alongside the homelessness team to develop personal housing plans, support floating services, and contribute to reducing admissions to temporary accommodation.
  • Multi-Agency Collaboration: Represent Strategic Housing at multi-agency meetings, including safeguarding forums, to support individuals affected by domestic abuse.
  • Safety and Compliance: Ensure buildings meet health and safety standards, manage occupancy, and promptly report necessary repairs.
  • Data and Record Management: Maintain accurate case records, complete assessments, and ensure GDPR compliance.
  • Financial Responsibility: Monitor and support rent collection and record financial data to assist in managing service charges.

Ideal Candidate Profile

We are looking for someone who:

  • Has experience in a homelessness, housing, or local authority environment, particularly with vulnerable populations.
  • Understands homelessness legislation, including the Housing Act 1996 and the Homelessness Reduction Act 2017.
  • Demonstrates effective partnership building skills across sectors, especially in multi-agency settings.
  • Is comfortable working in a flexible, 24/7 rota system and has experience with shift work (early, late, and night shifts).
  • Possesses strong IT skills, particularly in managing electronic case files and reporting.
  • Holds a valid DBS check (or is willing to undergo one).

APPLY NOW - Send your CV to John… John.deane@servicecare.org.uk

Why Service Care Solutions?

  • A Dedicated consultant specific to your area of work with up to date knowledge on markets and new positions.
  • We operate nationwide working with both public and private domains.
  • All Compliance paid for including DBS and Social Work registration.
  • We operate 3 payrolls per week
  • Bring your Job to us bonus of £250
  • Refer a friend Bonus of £250