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Housing Support Officer

Job Description

Support Officer
Seaford, East Sussex
Domestic Violence Service
3-Month Contract
35 Hours per Week
£17.41 LTD / £14.84 PAYE (inc holiday)

This is an excellent opportunity to join a Domestic Violence Service in Seaford, East Sussex, where you will play a vital role in helping customers achieve positive outcomes and maintain their independence.

THE ROLE
As a Support Officer, you will deliver housing management and tailored support to customers, helping them achieve their goals and maintain tenancies in a safe and supportive environment. Key responsibilities include:

  • Developing and implementing SMART support plans with customers.
  • Conducting needs and risk assessments and creating risk management plans.
  • Supporting customers with tenancy sign-ups and housing benefit applications.
  • Advocating for customers and signposting them to additional services.
  • Engaging customers and stakeholders to influence service delivery.
  • Facilitating resettlement and providing outreach support.
  • Assisting customers with budgeting, welfare benefits, and rent payments.


THE CANDIDATE
The ideal candidate will have prior experience in a similar role, particularly within housing management or housing-related support services. Additional requirements include:

  • Knowledge of housing, homelessness, and domestic abuse legislation.
  • Experience working in supported accommodation or outreach services.
  • Strong advocacy skills and a commitment to excellent customer service.
  • Financial awareness and IT proficiency, including Microsoft Office.
  • Understanding of welfare benefits and their application processes.


THE CONTRACT

  • Hours: 35 hours per week, Monday to Friday, 9am-5pm.
  • Duration: 3-month contract with potential for extension.
  • Pay: £17.41 per hour LTD / £14.84 per hour PAYE (inclusive of holiday).


HOW TO APPLY
To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call 01772 208966 01772 208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!